Ellington Solutions is seeking out qualified candidates that will:
Ensure real-time visibility into the status and performance of IT services, minimizing downtime, and facilitating proactive incident management.
Set up and configure Splunk ITSI, which includes services, entities, KPIs, and glass tables.
Develop and oversee IT service models that connect infrastructure components to business services.
Establish and refine Key Performance Indicators (KPIs) to monitor the health of systems and services.
Create Glass Tables and dashboards that deliver real-time visual insights for different teams within the organization.
Implement workflows for episode reviews to consolidate related alerts and decrease alert noise.
Design and utilize anomaly detection models and baseline thresholds for proactive notifications.
Integrate ITSI with alerting and ITSM tools (e.g., ServiceNow) to automate incident response.
Install and configure the Machine Learning Toolkit (MLTK) for Splunk.
Develop and train adaptive thresholding for services.
Work collaboratively with infrastructure, application, and other teams to onboard data sources and enhance service visibility.
Monitor and enhance the performance and scalability of the ITSI environment.
Document the architecture, KPIs, service definitions, and procedures.
Install and configure content packs.
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