Job Title: Senior Product Manager
Location: Philadelphia, PA (Hybrid – 3 days/week onsite)
About the Role
We are seeking a Senior Product Manager to lead initiatives within our Contact Center product portfolio, including the launch of a new overlay portal solution, IVR replacement, and ongoing business-as-usual (BAU) support.
You will work closely with a cross-functional team including a program manager, sales operations analyst, operations business analyst, and an extended team of engineers, compliance, legal, marketing, and sales enablement professionals. You will also be supported by an experienced product lead.
Key Responsibilities
Qualifications
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