Genesis Call Center recruits, trains, and manages remote Customer Service Representatives (CSRs) who support national brands in customer service, tech support, and sales. Our secure, cloud-based systems allow CSRs to work from home while delivering professional service.
We are seeking skilled and service-minded individuals to join our team as Customer Service Agents. In this role, you will handle inbound customer interactions for major brands, using our provided systems to resolve issues, answer questions, and ensure customer satisfaction.
This is a phone-based customer service position that offers schedule flexibility and the ability to provide support from your designated workspace. A multi-step onboarding and client certification process is required before servicing can begin.
Responsibilities:
Answer inbound calls and assist customers with questions, concerns, or product/service issues
Use provided tools to document and resolve customer needs accurately
Follow established protocols for communication and case handling
Participate in required certification courses to qualify for client assignments
Deliver service in a professional and brand-aligned manner
Maintain performance targets in quality, communication, and efficiency
High school diploma or GED required
Must be at least 18 years of age
Authorized to work in the United States
U.S. resident (excluding residents of CA, CO, CT, MA, MD, NY, OR, WA, or WI)
Strong communication and active listening skills
Basic computer knowledge and typing ability
Ability to follow detailed instructions and meet performance standards
Prior customer service or call center experience is a plus
Spanish language skills are a bonus
Remote position – no commute
Paid training (after client certification)
Flexible schedule options
Paid time off
Career advancement opportunities
Access to telehealth benefits
All information kept confidential under EEO guidelines
...partnering with a rapidly growing organization in Austin, TX to hire an Event & Project Administrator. This newly created role reflects the... ...will have: At least 1 year of experience in event planning, project coordination, or a related administrative role Proficiency...
...and admin paperwork for you. Maintain a flexible schedule by deciding how many clients you... ..., so that you can set the hours that work for you. Grow your caseload by providing... ...remotely via telehealth while working from home. We accept the following licenses on a...
...Job Description SCHOOL BUS DRIVER Part time Location: Janesville, WI \n Compensation: $22.50- $25.50 Hour \n Hiring Bonus: $4,000 for CDL Drivers or $2,000 for Non- CDL Drivers!\n We are actively hiring School Bus Drivers to join our growing team...
...Responsibilities: Work under specific directions to mainly inspect injection molded parts using 8x-200x magnification. Create and label... ...and manual dexterity to microscopically inspect very small plastic parts for hours per day. Looking for known and unknown deviations...
...CHARTER BUS DRIVER Part -Time Location: New Brunswick, NJ Compensation: $23.00/hr. $245.00/Multi-Day Rate - $23 Single-... ...Journey Management: Navigate a variety of routes, both short and long-distance, with professionalism and punctuality. Customer Service...