Job Description

Since 1869 we've connected people through food they love. Our history was created by remarkable people, ideas, and innovations. It serves as inspiration and foundation for our future success. 

Job Title: Technician Functional Area: Operations

Department: Operations Business Unit: Snyder -Lance

Reports To: Production Manager Location: Ashland             

FLSA: Hourly                                                                                     Shift:

Direct Reports:

HOURS: 

(Starting times and hours may vary depending on coverage due to report-offs and the production schedule especially during holidays.)

JOB SUMMARY/ JOB DUTIES:

Coordinates the production and technical activities in processing or packaging.  Directs the work activities of hourly employees; drives attainment of business objectives; and guides team members to deliver results in the areas of safety, people, quality, delivery, and cost.  Identifies continuous improvement opportunities and applies appropriate tools to improve results and enhance the plant’s competitive position.  Drives the employee development processes; develops the capabilities and competencies of employees through ongoing training, coaching, and mentoring; promotes employee engagement, empowerment, and teamwork.  Ensures full compliance with all applicable Safety, Quality, and Company policies and standards related to workplace conduct.

• Coordinates the production floor schedule and crew appropriately to estimate run times and inform Manager of all production issues.
• May assist in developing Standard Operating Procedures (SOP) and where applicable One Point Lessons (OPLs) for training purposes.
• Communicates policies to team members.
• If applicable, completes time approvals, research pay issues, validates punches and works centers as needed.
• Provides input to and helps conduct team member evaluations in a fair and timely manner.
• Assists leadership with meetings with processing and packaging employees as needed.
• Assists packaging or processing techs with issues that arise during shift and troubleshoot technical issues.
• Communicates cross functionally with the other leads on the shift, as well as the other shifts regarding production, staffing, maintenance, or scheduling issues.
• Involved with employee relations such as investigations, complaints, and disciplinary actions when needed.
• Completes 30, 60, 90-day reviews with new hires.
• Works cross functionally with the other leaders to ensure staffing needs are met.
• Mentor team members in the daily continuous improvement process.
• Ensure production data is entered accurately and in a timely manner (Ex. Mini Mint, production documents, and DPR).
• Effectively communicates with team members keeping them well-informed regarding goals, results, initiatives, and changes.
• Proactively manages safety programs and initiatives; drives a zero-injury mentality; and develops action plans to drive risk reduction expectation to the production floor.
• Interprets and enforces Company policies and procedures; holds employees fully accountable for complying with these standards. Resolves employee issues, questions, and complaints; maintains a positive employee relations environment. Ensures all SQF, HACCP, CTS, Safety, and calibration standards are adhered to. Must adhere to all GMP and Food Safety Policies and Practices .
• May assist operators with troubleshooting or machine issues.
• Mandatory overtime may be required.
• May perform other duties as required

EDUCATION/EXPERIENCE:

High School Diploma or GED required, along with at least two years of leadership experience in a production role within a manufacturing environment.

PHYSICAL REQUIREMENTS:

Sitting: Seldom                                                    Standing: Continuously                                     Walking: Frequently                          

Using hands: Continuously                               Climbing: Occasionally                                     Stooping, Kneeling: Occasionally   

Talking, Hearing: Frequently                            Tasting, Smelling: Occasionally                       Two Handed Carry: Frequently       

Pushing: Frequently                                            Pulling: Frequently                                             Overhead Work Standing: Frequently

Ladder climbing: Frequently                             Repetitive Twisting Standing: Continuously
Repetitive Twisting Sitting: Seldom                Hand Dexterity: Continuously                          Bending: Continuously     

Weight:

Up to 10 lbs.: Continuously                              Up to 25 lbs.: Frequently                                   Up to 60 lbs.: Frequently

Up to 100 lbs.: Seldom/Never                           More than 100 lbs.: Seldom/Never

WORK ENVIRONMENT:

Subject to indoor facility and outdoor weather conditions, dust, noise, heat/cold.

Lighting: Good                                                    Temperature: Good                                             Ventilation: Good

Vibration: Fair                                                      Noise: Fair                                                            Other:

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.

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